Rado warranty

WARRANTY Your Rado® watch is warranted by Rado Watch Co. Ltd.* for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty. The international Rado warranty covers material and manufacturing defects existing at the time of delivery of the purchased Rado watch (“defects”). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official Rado dealer (“valid warranty certificate”).During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs will not restore the normal conditions of use of your Rado watch, Rado Watch Co. Ltd. guarantees its replacement by a Rado watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four (24) months after the date of purchase of the replaced watch. This manufacturer’s warranty does not cover: – the life of the battery; – normal wear and tear and aging (e.g. alteration of the color and/or material or non-metallic straps and chains, such as leather, textile, rubber); – any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and nonobservance of the directions for use provided by Rado Watch Co. Ltd.; – indirect or consequential damages of any kind resulting from e.g. the use, the nonfunctioning, the defects or the inaccuracy of the Rado watch; – the handling of the watch by nonauthorized persons (e.g. for battery replacement, services or repairs) or the alteration of the watch from its original condition beyond Rado Watch Co. Ltd.’s control. Any further claim against Rado Watch Co. Ltd., e.g. for damages additional to those described above in this warranty, is expressly excluded, excepting mandatory statutory rights the purchaser may have against the manufacturer. The above manufacturer’s warranty: – is independent of any warranty that may be provided by the seller, for which he carries the sole responsibility; – does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have against the seller. The Rado Watch Co. Ltd.’s customer service ensures the perfect maintenance of your Rado watch. If your watch needs attention, rely on an official Rado dealer or an authorized Rado Service Center: they can guarantee service according to Rado Watch Co. Ltd.’s standards.

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